Shipping policy

BARE roots currently delivers nationwide across South Africa through trusted courier partners including PAXI, PUDO, Courier Guy, and PostNet.

Shipping fees are automatically calculated at checkout based on your location and selected delivery method.

Orders are processed after successful payment confirmation.

Once your order has been dispatched, tracking details will be provided via email or WhatsApp where applicable.

Delivery times may vary depending on your selected courier service, delivery location, operational conditions, and public holidays.

Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete.

BARE roots is not responsible for delays caused by courier operations, incorrect customer information, or circumstances beyond our control.